RETURN MERCHANDISE AUTHORIZATION WITHIN 14 DAYS OF PURCHASED MUST BE IN THEIR ORIGINAL PACKAGING, UNUSED AND THE SAME CONDITION.
IF A PRODUCT IS DEFECTIVE, WE WILL TRY TO REPAIR IT FIRST TO ACHIEVE THE QUALITY AND GOOD CONDITION.
IF NOT REPAIRABLE, OUR ALTERNATIVE SOLUTION WILL BE “EXCHANGE POLICY” THE DEFECTIVE PRODUCT WILL BE EXCHANGEABLE WITH A NEW PIECE OF CUSTOMER’S NEWLY SELECTED ITEM SUBJECT TO PAYMENT VARIATION, DEPENDING ON THE PRICE COMPARISON OF EACH ITEMS.
- E-VOUCHER CANNOT BE EXCHANGE OR RETURNED.
- This policy only applies on the products that no change was implemented in its original design and size.